Frequently Asked Questions

Everthing you need to know about Nelson’s Oil & Gas.
Frequently Asked Questions (FAQs)
If you don’t see your question here, we’re always available to help. Get in touch to discuss your needs, explore opportunities, or clarify how we work.
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To receive the cash price, the bill is due within 7 days of delivery.

Your bill is considered delinquent at 30 days from delivery and will accrue a 2% fee per month (24% annually).
Can I receive the cash price if I pay with check or credit card?
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Yes, our cash price is considered being paid within 7 days of delivery with any form of payment.

What are the payment options?
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You can pay in person with cash, check, or credit card.

You can pay online using our eBill Express service with your Customer ID.We also offer both consumer and business credit options.

You must complete an application and qualify for either. Download the appropriate form and submit or email for processing.
What is the minimum gallons needed for a fill?
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Both propane and fuel oil fills require 125 gallons minimum.

If you'd like to place an order, fill out our online form and we will contact you within 24-hours.
What if I miss my route day and I need a delivery?
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If you can't make it until your next route day, you will be required to pay the following additional charges:

-Mileage
-Off Route
-Same-Day Delivery (if applicable)

Please call one of the offices to find out if these fees apply as they are subject to change.
Yes! Our pre-buy season opens up sometime in July and closes the first part of September. Watch our website for information.

Pre-buy season is October 1 - April 30.
For more information, please contact one of the offices.
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605-745-4189
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